Dear Facebook, why the hell can't I edit my FB contacts on my Droid?
I can't possibly be the only person asking this question. How dare you not have customer service??? You are data mining the personal and business information of over half a billion people, monitoring their private/public relationships and you don't have a dedicated customer service? WTF is up with that?
I've been clicking Facebook links for hours looking for someone to call. This makes no sense. What is the point of people importing their Facebook contacts if the apps can't allow them to be edited to update their cell phone numbers when they change? MOST OF MY FRIENDS HAVE MULTIPLE PHONES (e.g. cell, business, fax, home).
You are Facebook.
YOU ARE FACEBOOK.
Do you understand that we, your users, have a problem with that?
I would not be writing this blog post if you had a dedicated customer service division. What's wrong with you? Can't afford college interns?
If you had a few college interns I suspect I'd be on hold listening to elevator music instead of bitching in public about the latest bit of stupidity on your part. Do I have an official Facebook app or don't I? Inquiring minds want to know what your standards are because I already know what standards Apple has for people writing apps for the iPhone.
You are always out there spinning press about protecting the Facebook brand and this is what we get? No dedicated customer service? Users with Facebook apps should be able to edit their content. I am not happy about having to make duplicate entries in my phone just so I can speed dial a girlfriend. I now have to do this for 74 out of 762 contacts. That kinda sucks. Turns out if my FB peeps don't put a contact number on their profile I can't add one. I want to know why not???
If you have an iPhone and a Facebook app I would love to hear from you regarding this little issue I am having with my Android regarding my not being able to control updating a Facebook contact... Damn phone wants to stay in sync with outdated Facebook information and refuses to let me do this.
Who knew?
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